SUSTAINABLE HOUSING ASSET RESOURCE EXCHANGE

ABCs of choice-based letting, City of Toronto

ABCs of choice-based letting, City of Toronto

In 2014, Toronto City Council approved a package of reforms for social housing. An important part of this reform is a change to how social housing providers allocate subsidized units that become vacant.The improved way to access social housing is choice-based. Although new to Canada, this is the preferred system in many other countries, including Britain and the Netherlands, where it has improved customer service and proved to better link households waiting for social housing to available subsidized units.A pilot project tested choice-based allocation in Toronto from February 2014. It was called My Choice Rental. Early results from the pilot were very positive, indicating faster turnover of units and a streamlined process to get tenants into their subsidized homes. The link provides information about choice-based letting.

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Uploaded 3 years ago in Access to Housing