SUSTAINABLE HOUSING ASSET RESOURCE EXCHANGE

Resident Satisfaction Survey Results 2009- Seattle Housing Authority

Resident Satisfaction Survey Results 2009- Seattle Housing Authority

This final report provides a summary of the resident satisfaction survey results conducted by the Seattle Housing Authority. The primary objectives of the Seattle Housing Authority (SHA) research were to evaluate the effectiveness of SHA's operations by interviewing 325 SHA residents. Variables tested included resident satisfaction levels with their unit, external grounds, safety and security, maintenance, availability of social services etc.

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